Protecting your private data while using our website www.alivehotel.ro is an important aspect for us. Therefore, we inform you in detail about the processing of personal data that we carry out. When using and processing personal data, RAALS EVOTECH SRL (VAT: RO40916423, Trade Register No. J05/1131/2019), hereinafter referred to as ALIVE Hotel, owner, administrator of the website, and seller of goods, strictly adheres to the current legal provisions regarding data protection.

1. Data security

For the protection of your data, ALIVE Hotel has taken technical and organizational measures to protect this data, especially against loss, manipulation, or unauthorized access. The adopted measures are checked regularly and are constantly adapted to the state of the art. in the event of a breach of your personal data protection, if it is estimated to pose a significant risk to your rights and freedoms, we will notify you immediately, as far as possible within 72 hours.

2. Processing of minors’ data

We expressly inform you that all processing of personal data exclusively concerns individuals who have reached the age of 16. The use of systems and tools, as well as the results of processing data of users who have not reached this minimum age, is prohibited without the consent of parents/guardians. if a processing of personal data still takes place, we will stop the processing of this data once we become aware of this fact.

3. Collection and processing of personal data

The data provided by you

Personal data are processed by us according to the legal provisions in force regarding the protection of personal data. If you correspond with us or complete a form with data on our website, please note that the data you provide on that form will be processed for the purposes described below.

Data collected by us

If you visit our website, personal data is automatically recorded with the help of cookies. For more information regarding the cookies used on our website, please refer to the Cookie Policy.

4. Data processing for which consent is not required

You can find more information regarding data processing that does not require consent in the following list:

Contact Form

When you submit the contact form, we will process your personal data from the following categories: name, email address, phone number, subject of the message, and the text of your request.

Purpose: Responding to your request
Basis: Legitimate interest in processing your inquiries individually and being able to respond credibly.
Storage duration: 12 months
Consequences of refusal: If you do not provide this data, we will not be able to contact you and provide the requested information.
Transfer: Your data is transferred to IT service providers

5. Data processing for which consent is required

Your data is processed to be able to contact you regarding ALIVE Hotel offers

6. Cookies and Social Plug-ins

We collect data automatically through the use of cookies. A cookie is a small text file that saves settings for the internet. Almost every web page uses this technology. This is downloaded by your internet browser the first time you access a web page. Upon the next access of this web page with the same device, the cookies and saved information are either sent back to the web page that created them (First Party Cookie) or to another web page to which they belong (Third Party Cookie). Thus, the web page recognizes that you have accessed the page once before with this browser and varies the displayed content in some cases. For more information regarding the cookies used on our website, please refer to the Cookie Policy.

7. Rights of data subjects

You can exercise the following rights regarding the processing of personal data:

The right to access

You can request confirmation of the processing of your personal data and how it is being used.

Right to rectification In case we process incomplete or incorrect personal data, you can request correction or completion at any time.

Right to erasure

You can request the erasure of your personal data if the purpose for which they were collected no longer exists, if the processing contravenes legal provisions, if the processing excessively affects your interests, or if the processing is based on your consent, which you have revoked. You should note that there may be reasons that prevent the immediate deletion of your data, such as ongoing contracts, mandatory archiving periods, pending legal actions, claims, the exercise or defense of legal rights, etc.

Right to restriction of processing

You have the right to request a restriction of the processing of your personal data in the following cases:

– you contest the accuracy of your data, for a period allowing us to verify the accuracy of your data,

– processing your personal data breaches legal provisions, but you oppose their deletion and request a limitation on their use,

– we no longer need your personal data for the intended purpose, but you still need these data for the establishment, exercise, or defense of legal claims,

– or you have contested the processing of your personal data.

Right to data portability

You can request us to provide you with your personal data that you have provided to us in a structured, commonly used, and machine-readable format, to the extent that we process this data based on your consent or for the performance of a contract between us, and the processing is carried out by automated means.

Right to object if we process your personal data to fulfill tasks of public interest, to exercise public authority, or if we refer to the necessity of defending a legitimate interest, you may contest the processing of this data, to the extent that there is a predominant legitimate interest regarding your personal data. You can always revoke your consent for receiving advertising messages without specifying a reason.

The right to lodge a complaint

If you believe that we have violated provisions of Romanian or European law in processing your personal data, thereby infringing on your rights, please contact us so that we can clarify your concerns. Of course, you have the right to contact the Romanian Data Protection Authority or a European supervisory authority.

These rights can be exercised directly with ALIVE Hotel by sending a notification to contact@alivehotel.ro